Privacy Policy

Lekaner ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.

By using our website, you agree to the practices described in this Policy. If you do not agree, please do not use our website.

1. Information We Collect

We collect the following types of information:

a. Personal Data

Information that identifies you as an individual, including:

Full name
Email address
Phone number
Postal address (optional)
Event details (date, type, location, preferences)
Account login information (username, password)

b. Usage Data

Automatically collected data when you interact with the site, such as:

IP address
Browser type and version
Pages visited
Date and time of visit
Referring URLs
Device type and operating system

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance your experience
Save your preferences
Track website performance and analytics

You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We process your data for the following purposes:

To provide and personalize our event planning services
To communicate with you regarding inquiries, bookings, or support
To manage your account and client dashboard
To process payments and send invoices
To improve our website, content, and user experience
To send promotional offers and newsletters (only if you’ve opted in)
To comply with legal obligations

3. Legal Basis for Processing (Under GDPR)

We process personal data under the following lawful bases:

Consent: You have given clear consent for us to process your personal data.
Contractual necessity: Processing is necessary to fulfill a service agreement with you.
Legal obligation: We may process data to comply with legal or regulatory obligations.
Legitimate interests: Processing is necessary for our legitimate interests unless overridden by your rights.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share it with:

Trusted service providers (e.g., hosting companies, payment processors, analytics platforms), under data processing agreements.
Legal authorities, if required by law or in response to valid legal requests.
Business partners only with your consent (e.g., photographers, venues, florists for your event).

All third-party service providers are required to protect your data and only use it for the specific purposes we outline.

5. Data Retention

We retain your personal data only as long as necessary for:

The purposes outlined in this policy
Legal or regulatory compliance
Contractual and accounting requirements

Typically, we store personal information for up to 3 years after your last interaction, unless longer retention is legally required.

6. Data Security

We implement appropriate technical and organizational measures to secure your data, including:

SSL encryption
Access controls
Secure data storage
Regular audits and monitoring

However, no method of transmission over the internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.

7. Your Rights (EU Users / GDPR)

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data ("right to be forgotten")
Object to processing or restrict processing
Request data portability
Withdraw consent at any time (where consent is the basis for processing)
Lodge a complaint with a supervisory authority (e.g., the Office of the Commissioner for Personal Data Protection in Cyprus)

8. Children's Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it immediately.

9. International Transfers

Your data may be transferred outside the European Economic Area (EEA) to trusted partners or servers. In such cases, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) to protect your data.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. If significant changes occur, we will notify users via email or a website notice.